Opsie

Something broke in prod?
Stay cool. I've got the updates.

Hey, I'm Opsie. Your AI incident communication co-pilot. I live in Slack. When something breaks, tag me. I'll draft structured updates, track incident stages, and keep Statuspage aligned. You approve and stay focused on the fix.

Request early access

Incidents are stressful. Communication shouldn't be.

While you are fixing the issue, updates get delayed, fragmented, and misunderstood. And trust quietly drops.

DevOps are stretched thin

You are deep in logs and hotfixes. Writing polished status updates is not the priority.

Non-tech teams are left guessing

Support, sales, and leadership need updates they can actually understand.

Customers get frustrated

Too much time syncing messages. Every minute without a clear update erodes trust.

Fragmented tools

Slack. Statuspage. Email. Different places. Different versions of the truth. Errors slip in.

Slow, manual updates

Details buried in different threads. Rewriting the same message across tools takes time you don't have.

Escalations multiply

No update means more tickets. More pings. More noise. Less time actually fixing the issue.

I work where your team works.

Clear flow, no context switching. Everything stays in Slack until you approve publishing.

Flow

1

Connect your workspace

Register with your Slack workspace and connect your Statuspage account. Secure OAuth. No API copy-paste chaos.

2

Invite me to Slack

Add the AI Slack agent(that's me :)) to your workspace. Then invite me to the Slack channel where incidents are managed. Example : #incident-alerts.

3

Mention me when something breaks

Tag me in a thread or write "incident" or "update". I'll jump in and ask for the essential details: Severity, Region, Affected Services.

4

I generate the update

Using Open AI models, I transform your technical input into a structured, customer-friendly incident update. Clear. Calm. On-brand.

5

You review and approve

The draft appears directly in Slack. Edit it. Adjust the tone. Add details. Nothing is published without your approval.

6

I publish to Statuspage

Once approved, I push the update to your Statuspage and keep tracking the incident stage from Investigating to Resolved.

Opsie integration diagram showing how Slack, OpenAI, Opsie, and Statuspage connect

Who I'm built for

I'm built for DevOps teams that already run incidents in Slack and just need communication to stop being messy.

SaaS teams without a dedicated incident manager

When DevOps engineers are fixing the issue and writing the update. At the same time.

Startups where DevOps handles everything

Deployments. Monitoring. Hotfixes. And somehow customer communication too.

Growing teams that need structure

You don't need complexity. You just need consistency.

Real incidents. Real flow.

What it looks like when something actually breaks.

🚨Regional Outage
Scenario

Push notifications failing in EU. Support tickets coming in. Slack getting noisy.

Conversation Snapshot

You:Push delays in EU. Major impact.
Opsie:Draft ready: Investigating. Approve to publish?
You:Approve.

Outcome

You stayed in Slack the whole time. Customers stayed informed.

Timeline

KickoffInvestigating

You: "@Opsie Push delays in EU. Major."

Update 1Investigating

I draft the Investigating update.

ApprovedInvestigatingSlackStatuspage

You approve. Update is published.

RCAIdentifiedSlackStatuspage

Root cause identified. I draft the next update.

RecoveryMonitoringSlackStatuspage

Fix deployed. Monitoring update goes live.

ClosedResolvedSlackStatuspage

Stable. Resolved message published.

Let me be your co-pilot

Incidents are unpredictable. Your pricing shouldn't be.

Starter

Free*

For early adopters helping shape Opsie.

Includes:

  • 1 workspace
  • 1 Statuspage
  • Up to 5 Statuspage components
  • 20 updates / month
  • Basic logging
  • Shared thread context
  • Full incident lifecycle support
  • AI-generated structured updates
  • Human approval before publishing
  • Email support

* Limited to 10 teams.

Request early access

Team

€39/ workspace / month

For small DevOps teams.

Includes all Starter plan plus more:

  • Unlimited incidents
  • Unlimited Statuspage components
  • Unlimited updates
  • Advanced update templates
  • Custom tone configuration
  • Advanced logging
  • Priority support

 

Scale

Custom

For growing SaaS teams.

Includes all Team plan plus more:

  • Multiple Slack workspaces
  • Multiple Statuspages or components
  • SLA & priority support
  • Security or compliance requirements
  • Custom integrations
  • SLA support
  • Dedicated onboarding

Let's design the setup around your workflow.

Contact sales

Customer Story

“Before Opsie, incident communication meant logging into Statuspage, handling 2FA, copy-pasting messages, and writing clear updates while fixing the actual issue.

We already had strong automation for monitoring and alerts, but communication still had friction. If an incident auto-opened, I still had to manage every update. On mobile or on the go, that was slow and painful.

Opsie removes that overhead. It generates structured, calm, customer-friendly updates and keeps communication consistent without context-switching out of Slack.

Now I can focus on fixing the problem, not formatting the message. For solo founders or small DevOps teams, that peace of mind is huge.

Marian Ignev

Marian Ignev, Founder & CEO of SashiDo.io

Limited early-access slots

Ready to invite me to your Slack?

Be among the first teams to manage incidents end-to-end from Slack, with clear communication and zero context switching.

Get started

Frequently Asked Questions